Jetiquette | The Sky Steward

Up to this point, I am not a frequent flyer of Southwest Airlines; only flying them once before writing this article. As a Platinum member of American Airlines AAdvantage program, I’ve always viewed flying Southwest with fear as I imagine being stampeded during the boarding process or being subjected to an ongoing standup comedy routine from take-off to touchdown. From what I am hearing lately from ex-legacy frequent flyers, I need to lose the fear and lighten up [...]

by Elizabeth Smith

As some of you may know, I am an experienced traveler who holds elite status on a legacy carrier. Last Thursday, June 3, I took my first flight on Southwest Airlines and I wanted to share my experience.

WN 220 RDU-MDW-AUS 6:55 pm-10:55 pm with a 30-minute stop in MDW
Actual: 8:30 pm -12:05 am due to weather/ground stops in the BWI/IAD/DCA area

Pre-boarding experience: The Southwest attitude and service was completely different than what I often experience on legacy [...]

Director Kevin Smith was in the news, the latest in a string of  passengers Southwest Airlines judged as too big for one of their seats.  To help sort out the controversy and look at effective solutions we will be joined by Bill Fabrey from the Council on Size and Weight Discrimination, Inc. Bill helped found the Council in 1991, along with seven others, and has served as a director since that time.  Bill has been an advocate for size [...]

It’s a big problem

Air-besity is in the headlines again! How’s a person to know?

by Gailen David

No, this is not a joke about being a large person, I promise! People of size must have a way to know for sure if they are in fact too large to purchase just one seat.

Kevin Smith being booted from a Southwest Airlines flight reminds us that it can happen to anyone, you and I included. By [...]