Furious Over Carry-On Baggage
Dear Sky Steward,
I am surprised that I am writing you from my hotel room and not a jail because I am so angry about my flight today. I boarded my flight and stowed my bag in the overhead compartment and then, to be considerate to other customers, placed my personal item under the seat in front of me. In the last few minutes of boarding, another customer shifted my bag around in the overhead compartment to [...]


