Jetiquette | The Sky Steward

Dear Sky Steward,

I was wondering why business class flights offer so much alcohol on board when it seems, to me and my husband at least, that the attendants get visibly tense whenever someone agrees to accept a drink.

We save up for one or two big overseas trips in business a year, and we’re foodies that really love and appreciate a good meal and interesting wines. Two drinks from the time I board till the time I [...]

Choosy fliers choose widebodies!

I was the Purser between Miami and San Francisco and I was amazed at the number of passengers that commented how much they love the 767-300 on this route.

All of the customers were great, although I was up to some of my old tricks as the plane climbed out of San Francisco on take-off. There was one particular gentleman staring my way everytime I glanced into the cabin. I was convinced he had [...]

The next time you fly Finnair, you’ll be enjoying the convenience of the brand new terminal extensions at their Helsinki hub. And coming in December 2009, when making connections at Helsinki you’ll have the opporunity to relax and recharge in a fabulous new 250 seat via.lounge and a restful spa area, via.spa.

The spa offers four separate saunas, treatment rooms for express treatments as well as those of a more leisurely nature, various foot treatments and a mineral water pool for health baths. What a [...]

Airlines are brining in billions from add-on fees. The airlines have no choice but to add on fees for checked luggage, snacks, etc.; especially since most customers select an airline based on the lowest fare. It seems like yesterday that many airline passengers complained about being charged for goods and services included in an airline ticket that they did not use. Well, be careful what you wish for. Now, you pay for what you do use