On this episode of Jetiquette, we discuss the issue of large passengers and whether the situation could be handled better or at least with a little more compassion. Plus, have you used inflight WiFi on any of your airline flights? Have you wondered whether it could be come an airborne nuisance? Gailen and Margery discuss what limits are in place to keep the inflight surfing experience a pleasant one for everyone.

We’ll also revisit the Southwest Airlines [...]]]>

On this episode of Jetiquette, we discuss the issue of large passengers and whether the situation could be handled better or at least with a little more compassion. Plus, have you used inflight WiFi on any of your airline flights? Have you wondered whether it could be come an airborne nuisance? Gailen and Margery discuss what limits are in place to keep the inflight surfing experience a pleasant one for everyone.

We’ll also revisit the Southwest Airlines “Crying Baby” incident and find out what some of your readers have to say. Gailen also lets Margery use his prized Kiro Travel Pillow!

We want to hear your comments, questions, travel complaints: Call 877-759-7839 (SKY-STEW), ext. 6

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NOTE: See airline checked baggage fees

The situation at Southwest Airlines in which a crying 2-year old boy created such a fuss that he got himself and his mother thrown off has me thinking. It seems that though extremely friendly and customer-centric, Southwest’s employees definitely take swift action when they reach their breaking point. There is nothing worse than a crying 2 year old and I bet the mother was just as horrified [...]]]>

Southwest Employees celebrate "Bags Fly Free"

NOTE: See airline checked baggage fees

The situation at Southwest Airlines in which a crying 2-year old boy created such a fuss that he got himself and his mother thrown off has me thinking. It seems that though extremely friendly and customer-centric, Southwest’s employees definitely take swift action when they reach their breaking point. There is nothing worse than a crying 2 year old and I bet the mother was just as horrified by the situation as she tried to quiet the child down during the safety announcement. Hopefully she wasn’t reading a magazine.

If you’ve ever watched the show “Airline”, you know that they’re very serious when it comes to safety at Southwest, all jokes aside. When someone tries to board an aircraft with a beer buzz they are denied boarding immediately. I’ve seen the same thing happen when it comes to passengers who are too large to fit in an one airline seat. Oh, yes, there was another time that a female passenger, wearing a short skirt, was escorted off of the aircraft.

Although it would be easy bash Southwest; it seems that many times, such as during the events on the television show, they act in the best interest of other passengers whose experience is being adversely affected by those not playing by the “rules”. But it just seems strange that Southwest has had more than their fair share of these types of situations. They may be the fun airline, but the laughter can suddenly come to an ubrupt halt when lines are crossed!

Southwest has since apologized to Pamela Roots, the mother of the crying child. The mother accepted their apology, only complaining that she and her son were separated from their luggage because of the removal from their flight. Bags fly free, bags fly free!

What do you think about all of this? You can comment here or join our new forum and get some discussion started.

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