You may ask yourself why I would post information about my termination from American Airlines. Well, I wanted to put everything out there because I am just living that way these days and I wanted to make sure that I corrected some false information placed into media circulation by American Airlines. You can always count on me to speak the truth; even when it may make me somewhat uncomfortable and/or possibly put me at risk of being judged negatively. The truth is, everyone who has made a difference has had to lay it all out there for all to see.
TERMINATION LETTER < Click to read
On March 14th 2012, my 24 year career with American Airlines ended with my termination.
The past decade has been extremely difficult for each and every American Airlines employee. My efforts have not been to make matters worse, but to shine a spotlight on the mismanagement, waste and flagrant abuse of company resources that has put the survival of American at risk.
In February, I was directed by American Airlines to remove my videos and other content from my website and other video outlets. American has reacted by stating publicly that my termination was due to a violation of rule 24:
Consider the welfare of the company and your fellow employees. Perform no act that is detrimental to either
As someone who cares about the people and customers of American Airlines, I have utilized social media to blow the whistle on the recklessness that has resulted in American consistently being at the bottom of airline ratings lists regarding service, dependability and profitability.
My termination hearing was completely focused on my blog, my videos and my statements about management and the inner working at American Airlines headquarters. American would prefer that the public not place them in the center of a social media debate…but they are missing the point. This is a debate about so much more than social media- including corporate greed of epic proportions.
American Airlines is stating that I took photos of passengers in the Admirals Club and posted passenger itineraries. I would like to clarify this.
My Admirals Club photo was of a woman with her dirty shoes up on a cocktail table. Since my website focuses on Jetiquette, my trademark, which refers to civilized travel and inflight etiquette- it was part of a conversation. Nothing sinister, no one put in danger.
Regarding passenger itineraries. The only travel plans mentioned on my site involved current and former American Airlines executives and board members traveling in first class with their spouses and bumping American’s full fare first class passengers to coach in order to provide them with a first class seat. As far as I am concerned, everyone- customers and employees of American has a right to know about this.
Although I am not an employee of American Airlines- American will always be a part of me and my coworkers will always be my family. I will continue my work as The Sky Steward with a very special focus on what’s happening at AA. My moles are still in place.
To my family of American Airlines professionals, keep doing what you do best and provide the special customer service that you know how to deliver so well. With your support and unity, we can rid American of its excess baggage. Your support means the world to me personally and as you continue your work at American, remember that you have my support.
I GOT THIS!
In the end, I hope to see American Airlines flying high once again, and I am confident that the very people I was privileged to work with on the front-lines for 24 years are just the ones to make it happen.