Picky Flyer? Finnair Seeks Quality Hunters

The Sky Steward — Thu, 02 Sep 2010 20:47:17 +0000

Finnair is seeking four “independent advisors” to travel to various destinations in Europe, Asia and the US to investigate the elements that determine quality in travel. Have you ever thought that the airlines should ask you how to make customers happy? Finnair agrees and is taking this interestingly transparent approach to get to the heart of what determines whether a travel experience is high quality.

Turbulence in the Aisle; Child Abuse on Southwest?

The Sky Steward — Wed, 18 Aug 2010 14:54:30 +0000

When should a parent discipline their misbehaving child on an airplane? What style of discipline should they use? A recent incident of involving the removal of a child from their parents by a Southwest Airlines flight attendant is causing a lot of chatter

F/A’s Annoyed? 7 Ways to Annoy a Passenger? Re-Visited

The Sky Steward — Sat, 14 Aug 2010 12:33:00 +0000

Dear Sky Steward,

Of course, everyone’s talking about passengers not behaving themselves on flights! I have never heard a topic being discussed by so many simultaneously.

If you remember, I also had written you about an article I read “7 Ways to Annoy a Flight Attendant” and to tell you the truth I was a bit put off. Do flight attendants know that there are things they do that irritate the passengers? Let me just name a few:

1. [...]

Jetblue “Mystery” Passenger Speaks Out! (Parody)

The Sky Steward — Thu, 12 Aug 2010 17:10:50 +0000

Sky Steward Exclusive: Mystery Jetblue Luggage Lady Revealed!

Everyone has been wondering just who is the lady that brought about the meltdown of Stephen Slater on a Jetblue aircraft at JFK. The Sky Steward sat down to ask Ms. Teresa Genovese to tell her side of the story. Frankly she’s a bit unstable and as you’ll see unpredictable.

JetBlue Flight Attendant; Can’t You Relate?

The Sky Steward — Tue, 10 Aug 2010 11:40:25 +0000

Have You Ever Reached Your Breaking Point? I Have!

This Just In: The Woman that Caused Steven Slater to Quit His Job at Jetblue

I believe that anyone who works with the public can empathize with Steven Slater, the JetBlue flight attendant who made a quick escape from an airplane full of passengers. Word has it that he had just experienced a heated argument with a passenger that was not displaying Jetiquette and chose to get up [...]

What About Crew Jetiquette?

The Sky Steward — Mon, 09 Aug 2010 18:40:00 +0000

Dear Sky Steward,

There are so many posts on your blog about things that passengers

do to annoy other passengers. I want to make mention of the fact that I have experienced crew members that happen to be a little low on “Jetiquette”. Am I the only one?

Signed,

Perplexed in Pittsburgh

Dear Perplexed, The Sky Steward thanks you for asking. He does hear from airline passengers quite often regarding crew conduct. Here are some things that passengers have mentioned regarding flight [...]

NBC Today:The Sky Steward’s Favorite Things

The Sky Steward — Thu, 05 Aug 2010 18:10:21 +0000

I enjoyed another appearance with the crew of Today in South Florida on NBC 6 to discuss some ways to make any flight a more pleasant experience by taking along some of my favorites.

Give these a try:

Aruba Marriott Resort- Enter to win 4 days/3 nights at this spectacular resort. Click here for more information about the Aruba Marriott and www.facebook.com/ArubaMarriott and follow on Twitter @ArubaMarriott.

Vemayca Bag- This gorgeous toiletry bag has [...]

Celebrity Faux Pas In-Flight!

The Sky Steward — Sat, 31 Jul 2010 16:18:08 +0000

When passengers begin trickling into the terminal from a transcontinental flight, you can bet on spotting at least one recognizable celebrity behind their Foster Grants. If you need some help, just look for all of the people being met by special services personnel or porters at the gate. They look so glamorous as they’re escorted through the concourse at JFK or LAX, but just how enchanting were they during [...]

Am I the Jetiquette Police?

The Sky Steward — Wed, 21 Jul 2010 12:28:34 +0000

Through the years as I’ve observed passengers while pushing a trolley or flying as a passenger myself, I’ve come to accept that I’ve been given a gift (or should I say a curse) of being able to spot both fantastic and abysmal Jetiquette even through the cabin divider. Unfortunately I cannot turn it off since it is literally a sixth sense. Many times, I have to share my amazement [...]

Recommended Travel Website: TripIt

Elizabeth Smith — Sun, 18 Jul 2010 20:47:03 +0000

by Elizabeth Smith

This is the second in a series of websites that I am recommending that travelers try this summer.

If you’re one who likes to completely organize your travel and have your itineraries in one place, TripIt online travel and itinerary and trip planner is the site for you. All you have to do is go to the website, create an account, and you’re on your way! Trip planning couldn’t be easier, as you create your itineraries [...]