Jetiquette with The Sky Steward

Electrical failure mid-flight leads to emergency landing at abandoned airfield

By Alexandra Odynova, The Moscow Times

Seventy-two passengers settled into their seats as their Tu-154 jet lifted off the runway of the Sakha republic’s Polyarny Airport for a five-hour flight to Moscow. But 3 1/2 hours later, the plane suffered an electrical failure and made a remarkable emergency landing at an unmapped, abandoned military airfield in the Komi republic — with no injuries [...]

Minka Kelly at airport

Flying Trans-con Kicking and Screaming

There seems to have been another major airline meltdown. TMZ reports that Minka Kelly, the girlfriend of professional baseball player Derek Jeter lost all composure when flight attendants on her Delta Airlines flight from New York to Los Angeles would not allow her to put her dog on her seat for take off. Ms. Kelly says that the flight attendants made her move with her dog into [...]

BY Meena Hartenstein
DAILY NEWS STAFF WRITER

Steven Slater, JetBlue’s most notorious ex-employee, wants to make one thing clear: he quit.  The former flight attendant landed in the national spotlight last month when he made a dramatic exit from a flight at JFK, telling passengers off over the loudspeaker and then sliding down the emergency chute.

Reports swirled on Saturday that the airline fired Slater following his outburst.

Jenny Dervin, a spokeswoman for JetBlue, had confirmed that Slater [...]

The Associated Press | New York Daily News

There won’t be a second exit for Steven Slater at jetBlue.

The airline Saturday canned the flight attendant who slid into folk-hero status last month when he jumped down a plane’s emergency chute with beers in hand after telling off passengers at Kennedy Airport.

Spokeswoman Jenny Dervin said yesterday that Slater, 38, of Queens, is no longer employed by the airline. She said the airline won’t release further details.

Slater’s lawyer had said [...]

Finnair is seeking four “independent advisors” to travel to various destinations in Europe, Asia and the US to investigate the elements that determine quality in travel.

Have you ever thought that the airlines should ask you how to make customers happy? Finnair agrees and is taking this interestingly transparent approach to get to the heart of what determines whether a travel experience is high quality.

When should a parent discipline their misbehaving child on an airplane? What style of discipline should they use? A recent incident of involving the removal of a child from their parents by a Southwest Airlines flight attendant is causing a lot of chatter

Dear Sky Steward,

Of course, everyone’s talking about passengers not behaving themselves on flights! I have never heard a topic being discussed by so many simultaneously.

If you remember, I also had written you about an article I read  “7 Ways to Annoy a Flight Attendant” and to tell you the truth I was a bit put off. Do flight attendants know that there are things they do that irritate the passengers? Let me just name a few:

1. [...]

Sky Steward Exclusive: Mystery Jetblue Luggage Lady Revealed!

Everyone has been wondering just who is the lady that brought about the meltdown of Stephen Slater on a Jetblue aircraft at JFK. The Sky Steward sat down to ask Ms. Teresa Genovese to tell her side of the story. Frankly she’s a bit unstable and as you’ll see unpredictable.

Have You Ever Reached Your Breaking Point? I Have!

This Just In: The Woman that Caused Steven Slater to Quit His Job at Jetblue

I believe that anyone who works with the public can empathize with Steven Slater, the JetBlue flight attendant who made a quick escape from an airplane full of passengers. Word has it that he had just experienced a heated argument with a passenger that was not displaying Jetiquette and chose to get up [...]

I enjoyed another appearance with the crew of Today in South Florida on NBC 6 to discuss some ways to make any flight a more pleasant experience by taking along some of my favorites.

Give these a try:

Aruba Marriott Resort- Enter to win 4 days/3 nights at this spectacular resort. Click here for more information about the Aruba Marriott and www.facebook.com/ArubaMarriott and follow on Twitter @ArubaMarriott.

Vemayca Bag- This gorgeous toiletry bag has an easily removable liner that may [...]