The Southwest Airlines experience through the eyes of a legacy elite flier
by Elizabeth Smith
As some of you may know, I am an experienced traveler who holds elite status on a legacy carrier. Last Thursday, June 3, I took my first flight on Southwest Airlines and I wanted to share my experience.
WN 220 RDU-MDW-AUS 6:55 pm-10:55 pm with a 30-minute stop in MDW
Actual: 8:30 pm -12:05 am due to weather/ground stops in the BWI/IAD/DCA area
Pre-boarding experience: The Southwest attitude and service was completely different than what I often experience on legacy [...]



