Paco on a Mexican beach May 1. Allen said Delta Air Lines lost his dog at the airport in Mexico City. The airline said Paco escaped from his kennel (Photo by Josiah Allen)

According to CNN, Paco, a dog adopted in Mexico by Delta customer Josiah Allen, was lost in transit between Puerto Vallarta, where the dog was adopted by Allen and his girlfriend, and Detroit.  Paco made it from Puerto Vallarta to Mexico City, but disappeared after a layover in Mexico City on May 3 and never made it to Detroit.

“I am hopeful that Delta will be able … to locate and retrieve Paco and that he can come to my home and be loved and cared for,” Allen told CNN.

Delta spokesperson Susan Elliot told CNN,  “Our staff have conducted exhaustive searches to locate the dog,” and that Delta offers its “sincere apologies that we have been unable to recover the dog.”

In the meantime, Delta has compensated Allen and offered to reimburse all expenses that he incurred in adopting and transporting the dog.

A lesson to be learned here is to always know an airline’s policies with regard to transporting animals and make sure that you have an airline-compliant carrier that is the right size for your pet.

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